Your privacy is our priority. Find out exactly how 1998 Rich collects, uses, stores, and protects your personal information as a member of our platform.
We only collect data that is genuinely necessary to provide our services. No excessive information is requested without a clear and defined purpose.
Every piece of data we collect has a clearly stated purpose. Data will not be used for any other purpose without your consent.
Your personal data is not retained longer than necessary. Once the purpose has been fulfilled, data is securely deleted or anonymised.
Banking-grade security infrastructure is used to protect all personal data from unauthorised access, leaks, or misuse.
We keep you informed about how your data is used. There are no hidden practices — everything is explained in this policy in plain, straightforward language.
You have the right to access, correct, or request the deletion of your personal data. 1998 Rich respects and facilitates the exercise of these rights.
All data transmitted between your device and 1998 Rich's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.
Your personal information is never sold, rented, or traded to any third party for marketing purposes. Your privacy is not a commodity to us.
1998 Rich operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing personal data protection in this country.
Your data is stored in physically and digitally secured data centres. Regular backups are performed to ensure data is not lost in any unforeseen technical circumstances.
Only authorised personnel with a legitimate business need may access members' personal data. All access is logged and continuously monitored.
In the event of any data breach involving your information, 1998 Rich will notify you within 72 hours and take immediate remedial action.
This Privacy Policy describes our privacy practices 1998 Rich in managing members' personal information. By using our platform, you agree to the collection and use of your information as described here.
1998 Rich values the privacy of everyone who uses our platform. This Privacy Policy is designed to clearly and transparently explain how we handle your personal information — from the moment you first visit our website through to your time as an active member.
This Policy applies to all services provided by 1998 Rich, including the main website, any mobile applications, and all our official communication channels including email and Live Chat support.
We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and industry best practices in personal data management. Our goal is simple: you should feel safe and confident that your information is in responsible hands when you use the 1998 Rich platform.
Definition of "Personal Data" in this policy refers to any information that can be used to identify you as an individual, either directly (such as your name and IC number) or indirectly (such as your IP address or device usage data).
1998 Rich collects several categories of information from users of our platform. Below is a detailed breakdown of the types of data collected and how they are obtained:
| Data Categories | Type of Information | How It Is Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number, gender, nationality | Registration forms & KYC verification |
| Contact | Malaysian phone number, email address, mailing address | Registration & profile updates |
| Financial | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction history, account balance | Deposit & withdrawal process |
| Technical | IP address, device type, web browser, operating system, screen resolution | Collected automatically during platform use |
| Behavioural | Game history, login frequency, session duration, games played | Collected automatically during platform use |
| Communications | Customer support conversation records, complaints, feedback | Interactions with the support team |
We do not collect sensitive data such as medical information, religious beliefs, or political affiliations unless required by law and with your explicit consent.
Personal data collected by 1998 Rich is used for the following legitimate purposes, which are necessary for the operation of the platform:
Marketing: 1998 Rich will only send you promotional communications if you have given your explicit consent. You may withdraw this consent at any time through your account settings or by contacting our support team.
1998 Rich does not sell, rent, or trade your personal data to third parties for marketing purposes. However, there are limited circumstances where we may need to share certain information:
All third parties working with 1998 Rich are required to uphold data protection standards equivalent to or stricter than our own. Legally binding data processing agreements are signed with all service providers that handle members' personal data.
1998 Rich continually invests in robust data security infrastructure to protect your personal information. The technical and organisational measures we implement include:
Important: While we take all reasonable steps to protect your data, no digital system can be guaranteed 100% secure. You are also responsible for keeping your account login credentials safe and not sharing your password with anyone.
The 1998 Rich platform uses cookies and similar tracking technologies to enhance the user experience and gather analytical data. The types of cookies we use include:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the 1998 Rich platform.
As 1998 Rich involves financial transactions, we take an especially cautious approach to handling our members' financial data.
Key things you need to know about your financial data at 1998 Rich:
Transaction Security: If you notice any unauthorised transactions in your 1998 Rich account, please contact our support team immediately at support@1998rich.ws so we can take the appropriate protective action.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by 1998 Rich:
Request a copy of the personal data we hold about you within 21 business days.
Request the correction of any inaccurate or incomplete data in your records.
Request the deletion of your personal data under certain circumstances as provided for by law.
Request a restriction on the processing of your data in certain situations while a dispute is being resolved.
Object to the processing of your personal data for direct marketing purposes at any time.
Request your data in a machine-readable format for transfer to another platform.
To exercise any of the rights above, submit a written request to support@1998rich.ws with the subject line "PRIVACY RIGHTS REQUEST", along with your account number and a copy of your identity verification document.
1998 Rich retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required under Malaysian law.
Once the retention period expires, your personal data will be securely deleted or anonymised using methods that prevent any possibility of re-identification.
In certain operational situations, your personal data may need to be transferred or processed outside Malaysia — for example, when using cloud computing services or international technology providers.
Where cross-border data transfers are required, 1998 Rich ensures that:
1998 Rich Platform not intended for individuals under the age of 21 and we do not knowingly collect personal data from minors.
Should we discover that personal data belonging to a child or minor has been collected without our knowledge, the following steps will be taken immediately:
Shared Responsibility: Parents and guardians are encouraged to monitor their children's online activity. 1998 Rich takes the responsibility of minor protection very seriously and consistently adopts proactive measures in this regard.
1998 Rich reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We will notify you of significant changes through:
Your continued use of the 1998 Rich platform after any changes are published will be considered acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
We are committed to responding to all privacy-related enquiries within 5 business days. For formal data rights requests (such as access or deletion), please include a copy of your identity verification document to help expedite processing.
For general enquiries unrelated to privacy, please visit our FAQ us or contact general customer support.
Your data is fully protected. Register today and enjoy a safe, fair, and exciting online entertainment experience alongside over 500,000 Malaysian members who already trust 1998 Rich.